Dealing with Difficult Patients

In this on-demand CME video, healthcare attorney Amanda Hill, founder of Guard My Practice, provides in-depth guidance for physicians and medical professionals. In this video, Amanda Hill provides practical guidance for physicians on managing challenging patient interactions. The session covers effective communication techniques, setting clear boundaries, and maintaining professionalism under pressure. It also highlights strategies to de-escalate tense situations and protect both patient relationships and the practice.

Drawing on more than 20 years of experience representing physicians, Amanda explains common legal, business, and compliance risks while offering practical strategies to protect your career and medical practice.

This video is designed for physicians, advanced practice providers, and practice owners seeking clear, actionable education they can apply immediately.

What’s Included with Your Purchase:
Video download with AAFP-qualifying CME credit
PDF document to track CME credits